all under remote control by the rep (anyone else uneasy with total remote control where you explicitly allow multiple Privacy escalations? Hope no key logging going on.)Ģ. This is despite multiple uninstalls / installs, edits to my /etc/hosts file, running AcroCleanerMac, etc. However, even then, Acrobat Pro 2020 would immediately quit after launching. The rep reassigned the serial # to the correct Adobe Account (in this case, they were fine with the account. More importantly, I got my issue solved! Solution consisted of 2 big parts:ġ. Thanks for pointing out their phone help line - was surprised I connected with live tech support so quickly despite not having "a registered product". So now, I'm stuck with a locked out Serial # and it doesn't seem I can even contact Adobe Support because I don't "have a registered product". Logging back into my Adobe Account, of course, doesn't nothing. However, registering the serial # here indicates it's "already in use". After multiple installs/failures, I realized my mistake and created a new Adobe Account using the. edu email address, received the Acrobat 2020 serial #, then inadvertently created an Adobe Account using my personal gmail address, and registered the serial # under this Account. I now believe it has something to do with the fact that I verified my eligibility using my.
I recently purchased the standalone Acrobat Pro 2020 Student Teacher Edition (macOS) and, despite multiple (successful) installs/deinstalls using my education-verified Acrobat serial #, the application repeatedly fails to launch with Adobe Licensing Application giving a "Error code: TRIAL_NAG_WF" error.
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